BBB Tip: Shopping for Mother’s Day

Sunday, May 12 is Mother’s Day, and it will be here before you know it. Take time to show mom how much you appreciate all she does for you, with quality time or thoughtful gifts. The National Retail Federation (NRF) expects consumers to spend more on Mother’s Day in 2019 than they have in the past. They project nearly $25 billion will be spent altogether on the holiday, with an average of $196.47 per consumer.

With so many people shopping for Mother’s Day, it is important to do research before you go gift hunting. For example, jewelry purchases are expected to make up 31% of the increased spending on the holiday. When compared to BBB data, jewelers received 270 complaints across Texas in 2018, and almost 4,000 nationwide. Common complaints include things such as refund or warranty issues, or problems with the product quality, so it’s important to check before selecting the item for your mom.

In order to have the best shopping experience possible, Better Business Bureau recommends these tips for consumers planning to shop for mom this Mother’s Day:

  • Flowers. It’s important to choose wisely and find a florist you can trust with your order. Complaints filed with BBB regarding florists typically included poor-quality flowers, late deliveries or orders that were not received. Make sure you have enough time for delivery, ask about all fees associated with your order and make sure the date is specified clearly and guaranteed when you order. If you’re sending flowers to another city, it’s best to check online for a florist in that area.
  • Spas. An NRF survey finds 24% of gift givers plan to give a “gift of personal service” such as a spa day. If you’re treating your mother to a day of relaxation at the spa, BBB suggests visiting the spa in person to make sure it’s well-maintained and offers the services you’re looking for.
  • Gift Certificates. Be sure to check the terms and conditions of any gift card or certificate before buying. If you’re giving a gift card to someone who will make online purchases, check to see that the gift card is redeemable online, and not just for in-store use.
  • Jewelry. If you are purchasing jewelry, along with another 35% of consumers, be sure to request a receipt for the piece, ask about the business’s refund and exchange policy and make sure to leave enough time for shipping and delivery, if applicable.

For more information, visit, and Happy Mother’s Day from Better Business Bureau serving the Heart of Texas!