TCC’s commitment to making SUCCESS WITHIN REACH now includes a round-the-clock help desk offering first-tier technical support wherever you are. Now, if it’s 2 a.m. and you are trying to upload an assignment due tomorrow morning but Blackboard isn’t cooperating, help is at your fingertips.
There is no charge to use Tech 24/7, and you will receive technical support through phone, email or chat.
Representatives are available to assist with a number of technical issues including:
• Log in and password support
• myTCC portal (Blackboard)
• myTCC email and drive (apps)
• WebAdvisor
• Colleague (Ellucian)
• Hardware and network issues on campus
• Computer labs on campus
• Remote access
• Media services on campus
• Wi-fi access on campus
Help is just a phone call away at 817-515-8324 (TECH).